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Originally Posted by ProjectNaked
CCBILL question...I have noticed a lot of members using the excuse "Only interested in trial subscription" as an excuse for canceling, usually the same day they sign up...anyone else notice this?  |
A lot of people do not want reoccurring billing. They cancel every site they join the same day as a rule. Many of them will sign back up in the next month or two. Perhaps canceling on the same day is their way of making sure they don't forget and end up getting billed for a second month. It is nothing to get upset about. As someone else suggested in this thread, offer a one time sign up option at a slightly higher fee.
Cheyenne