1) Tell me about your network. Is it multihomed, which providers, how much capacity? Are you reselling someone else's bandwidth or do you have contracts with the actual tier 1 providers?
2) Tell me about your datacenter. Spare parts on hand? Backup power? Can you actually put your hands on my server or are you just a home office tech who has to make cage calls to get things done.
3) How many techs do you have working for you and are they there 24/7? When I turn in a ticket at 3am is there an actual person there to look at it, or are you a one man show and when I turn in a ticket it'll beep you?
4) How much does it cost?
Thank you, that will be 2 bits for the advice.
2) Tell me about your datacenter. Spare parts on hand? Backup power? Can you actually put your hands on my server or are you just a home office tech who has to make cage calls to get things done.
3) How many techs do you have working for you and are they there 24/7? When I turn in a ticket at 3am is there an actual person there to look at it, or are you a one man show and when I turn in a ticket it'll beep you?
4) How much does it cost?
Thank you, that will be 2 bits for the advice.



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