will76

sent $500 to someone about 3 months ago and the assholes never sent the traffic. I did the p2p dispute and faxed in the paper work after giving the scammer the benefit of the doubt for a month that they were having " problems" .
Month goes by and no contact back from epassport so i contact them again and they say they have no record of fax. Person says, sorry fax it back and we will get it taken care of in 2 days. I sent it back and they comfirmed they received it.

Another Month goes by and I call them pissed off why nothing was resolved yet. (this was last night). I speak with someone who again apologizes for this taking so long but he informs me the problem is the person I sent the money to will not respond to them. Gee I wonder why. He also said they can only refund me back $131 which is left in that person's account. I asked him why i have no buyers protection even when i have proof fraud was committed, and if they would do nothing about it then I would do a chargeback with visa. He said hey i understand no problem, and that he would transfer the $131.

This morning i go to use my epass account and it is suspended. So i call and they say I need to speak with Risk Management, who is not there yet (10am est). So i call back in a few hours later and now Risk Management is in a meeting... I pry info out of the girl and she tells me my account is suspended because i said i was going to do a chargeback. Can you believe that shit. I didnt even do one yet. Also, the fucker who told me last night that it was ok for me to do that so after i got off the phone with him I reloaded my account with another $500 plus the couple hundred i had there already.

So i asked the women to have risk management call me back since they seem to be so busy and she said " they dont call people back, keep trying".

fuck this, if they dont fix this shit i am charging back every transaction i did for the last 3 months this is total bullshit. I got scammed i jumped through their hopes, faxed shit to them, provided proof the service was never provided, the scammer never replies back to them and they want to suspend my account????

Rant over. People who use Epassport beware. If you send money p2p its like doing a wire as far as they are concerned and if you chargeback the money they suspend you.

__________________
ICQ: 86364801 Email: will [at] innovativeassets [dot] com