Customize is the way to go... don't waste your money on these stupid scripts... I found that out the hard way when I started out a rating site. Bought a $200 script, didn't even end up using it...it was totally shit...didnt have the feature that i wanted and so much more...just find a good free lance programmer and you're pretty much set.
you can check out my rating site here
www.youbeenx.com
it's been a year old, and doing pretty good
