So McDonalds is about to start outsourcing the drive through

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  • Cory W
    Deeply shallow
    • Jan 2004
    • 9133

    #1

    So McDonalds is about to start outsourcing the drive through

    They say it will be more "accurate"


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  • smack
    Push Porn Like Weight.
    • Mar 2002
    • 10652

    #2
    where the hell are they gonna outsource it to?
    Cry havoc and let slip the dogs of war.

    Comment

    • Shoehorn!
      Die With Your Boots On
      • Oct 2003
      • 22872

      #3
      Originally posted by smack
      where the hell are they gonna outsource it to?
      HAHA, good question.

      Comment

      • shuki
        Confirmed User
        • Aug 2004
        • 3070

        #4
        I read an article a while back about the kiosks that you use at the airports. They use them in FLA but it is in store now.
        Looking to buy established paysites contact me [email protected]

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        • pushpills
          Confirmed User
          • Jan 2004
          • 3700

          #5
          they started doing it a long time ago in certain areas. a really good idea, and no, its not to india. they take pics of the car and driver as they make the order, then the guy they outsource it to puts the info in and when you pull around, they have the correct order matched to your car.

          i'm sure it works better that way, they probably don't hire mexicans to do the drive-thru phone work, so they know there's a difference between "no pickle" and "extra pickle"

          however, the kitchen guys, well, it's still a gamble.

          one of many reasons I don't eat their garbage.

          Comment

          • liquidmoe
            Confirmed User
            • Mar 2002
            • 4994

            #6
            Originally posted by pushpills
            they started doing it a long time ago in certain areas. a really good idea, and no, its not to india. they take pics of the car and driver as they make the order, then the guy they outsource it to puts the info in and when you pull around, they have the correct order matched to your car.

            i'm sure it works better that way, they probably don't hire mexicans to do the drive-thru phone work, so they know there's a difference between "no pickle" and "extra pickle"
            Yeah I read on article on a couple of McDonalds that outsourced their drive throughs and they actually sped up orders, cut down on the number of mistakes, and the franchise itself saved money. Looks like win, win, win

            Lets all get fat now!

            Take Luck!

            Comment

            • AdultLocals_Max
              Confirmed User
              • Jan 2005
              • 214

              #7
              Originally posted by smack
              where the hell are they gonna outsource it to?
              beats me, good question.
              SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

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              • PHPdude
                Confirmed User
                • Aug 2004
                • 1164

                #8
                its like everything's being outsourced now
                SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

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                • Juicy D. Links
                  So Fucking Banned
                  • Apr 2001
                  • 122992

                  #9
                  lollll this idea would be funny

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                  • nofx
                    Too lazy to set a custom title
                    • Nov 2002
                    • 16826

                    #10
                    ROFL wtfux is up with yer sig

                    wegcash.in LOL

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                    When sickness comes I must decide:
                    When feelings go, theres suicide.

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                    • tungsten
                      Too lazy to set a custom title
                      • Mar 2004
                      • 10579

                      #11
                      i think they already outsource i can never understand what the mexicans say
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                      • Spunky
                        I need a beer
                        • Jun 2002
                        • 133986

                        #12
                        Who's that raghead in your sig?

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                        • Big Red Machine
                          Confirmed User
                          • Jan 2005
                          • 9586

                          #13
                          Isn't outsourcing about exploiting cheap labor. They already have a bunch of illegals working. What their probably up to is setting up a BS company saying they hire them. This way if they get busted for illegals they can say they don't work for them. They work for the BS company.

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                          • TORTOISE
                            Confirmed User
                            • Aug 2003
                            • 734

                            #14
                            Is it possible to outsource my wife..that would save me a hell of a lot of cash..and l wouldnt mind if the job went to a nice asian or mexican hottie .If so ..l.m all for outsourcing

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                            • Kimmykim
                              bitchslapping zebras!!!!!
                              • Jun 2001
                              • 16015

                              #15
                              I believe they are using the former Paypal employees that were fired from the Omaha CSC.

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                              • esteve
                                Confirmed User
                                • May 2004
                                • 233

                                #16
                                I don't think so, c'mon now
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                                • Kimmykim
                                  bitchslapping zebras!!!!!
                                  • Jun 2001
                                  • 16015

                                  #17
                                  Originally posted by esteve
                                  I don't think so, c'mon now
                                  Which part? The McDonalds thing was just on the news a few minutes ago. And Paypal does have a customer service center in Omaha.

                                  Comment

                                  • ytcracker
                                    stc is the greatest
                                    • Dec 2002
                                    • 12403

                                    #18
                                    reeeeeefles
                                    www.ytcracker.com | www.digitalgangster.com
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                                    • gecko
                                      ******
                                      • Jun 2002
                                      • 21846

                                      #19
                                      I'm already used to the outsourced tech support I get.
                                      [email protected]

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                                      • arg
                                        Confirmed User
                                        • Feb 2003
                                        • 1164

                                        #20
                                        From what I read a couple months ago, a franchisee in some midwestern state (Kansas?) set up a sort of "call center" for his McDonald's stores, so that instead of having drive-thru customers talk with someone onsite, they were patched through to a small office of order-taking specialists offsite. A franchisee in another state liked the idea and contracted order-taking to the franchisee who set this up.

                                        It sounds like a good idea to me. Pooling resources for several restaurants should allow better utilization of the order takers, particularly if the call center covered multiple time zones to smooth out the peak ordering periods (e.g. noon). Specialization and focus (not having to count change and pour drinks while talking) should lead to better service. In theory anyway...McD's is famous for experimenting, and allowing franchises to experiment...if it makes sense, it will spread.

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                                        • Peaches
                                          Old broad
                                          • Oct 2002
                                          • 13933

                                          #21
                                          The Mexican workers at my McD's can't ever figure out what anyone's ordering. Outsourcing it to fellow rednecks in Kansas sounds perfect

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                                          • reynold
                                            Too lazy to set a custom title
                                            • Oct 2002
                                            • 51271

                                            #22
                                            That's a good innovation.

                                            Comment

                                            • Cory W
                                              Deeply shallow
                                              • Jan 2004
                                              • 9133

                                              #23
                                              Originally posted by Peaches
                                              The Mexican workers at my McD's can't ever figure out what anyone's ordering.

                                              That is because you people speak REDNECK!!!! LOL
                                              ICQ: 292310358
                                              Offering writing and content services (mainstream).
                                              Marketing for L3 Payments

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                                              • Sly
                                                Let's do some business!
                                                • Sep 2004
                                                • 31377

                                                #24
                                                Originally posted by Big Red Machine
                                                Isn't outsourcing about exploiting cheap labor. They already have a bunch of illegals working. What their probably up to is setting up a BS company saying they hire them. This way if they get busted for illegals they can say they don't work for them. They work for the BS company.
                                                No. Outsourcing isn't "about" cheap labor. Outsourcing just has a dirty name due to some companies utilizing foreign cheap labor. Outsourcing is simply hiring someone outside of the core business to complete tasks for the business.

                                                When I need programming or design work, I outsource.
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                                                • wargames
                                                  Kliris
                                                  • May 2003
                                                  • 10423

                                                  #25
                                                  Originally posted by smack
                                                  where the hell are they gonna outsource it to?
                                                  Smart question.
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                                                  Email Steve at Vas Media Group .com

                                                  Comment

                                                  • Peaches
                                                    Old broad
                                                    • Oct 2002
                                                    • 13933

                                                    #26
                                                    Originally posted by WEG Cory
                                                    That is because you people speak REDNECK!!!! LOL
                                                    Watch it, DeepakCory - I can report you to the real WegCory with one simple phone call!

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                                                    • tony299
                                                      lurker
                                                      • Aug 2002
                                                      • 57021

                                                      #27
                                                      trust me it will be no time they will outsource it to india. Ever try to talk to one of them for a tech question? Wait til you have to spell out your whole order. They should do it touch screen , you drive up touch what you want pay the machine and drive to a window.

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                                                      • esteve
                                                        Confirmed User
                                                        • May 2004
                                                        • 233

                                                        #28
                                                        Corporate World
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                                                        • Kevsh
                                                          Confirmed User
                                                          • Dec 2004
                                                          • 8619

                                                          #29
                                                          If McDonald's outsourcing has any effect on your daily routine, it's time to re-evaluate

                                                          Comment

                                                          • Corona
                                                            Confirmed User
                                                            • Feb 2002
                                                            • 2185

                                                            #30
                                                            Originally posted by TORTOISE
                                                            Is it possible to outsource my wife..that would save me a hell of a lot of cash..and l wouldnt mind if the job went to a nice asian or mexican hottie
                                                            Let's give Gene a call and see if he can hook us up
                                                            I was looking for a job, and then I found a job
                                                            And heaven knows I'm miserable now

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                                                            • Pimp Dough

                                                              #31
                                                              They are already doing it here in STL. Outsourcing to call centers in Florida, etc... to handle all drive-thru customers. Hardees is big about it... seems to be doing very well for all of them that are taking part.

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