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Originally Posted by Trax
I should add to my previous comment that my support did indeed check the logs on his account and he has been very active to say the least. I don't refund him because I am in need for his 30 bucks, he read in the members area that there was work on the server done that day and thought he could get his money back easily. That's it. Don't be so whiny. "legal fees", please guys... get real.
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If you don't want to give him his money back, that's your call, and more power to you..
My issue is the way you handled it, and basically telling him ( if not literally telling him ) to fuck off..
With emails like that, you do nothing but harm to the entire industry..
But hey, I've only been running sites for the last 10 years, so what do I know...
