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he read in the members area that there was work on the server done that day and thought he could get his money back easily.
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I think most of us see the logs. Just as I have seen multiple IP's from some of the people who got what they wanted, then go post their shit in the newsgroups, boards, or something like that, then want their money back.
Regardless, you can run your business however you choose mate. I personally would just give it to him, then ban him and his credit card from all sites wiping my hands, er.. ass with him and be done.
