Jesus,
With some of the responses I've seen in this thread, I can see why the ENTIRE adult part of the web is perceived as scammers..
The way you treat your customers has far reaching reprocussions on the way the whole industry is looked at..
If they guy wants his money back because of YOUR service, it's easier to give him back hi $xx.xx and be done with it.. It's cheaper than a chargeback, AND it might make him remember that you're one of the "stand-up" companies who does the right thing, and come back later when you have your shit together..
