He wrote me, very upset:
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So the Vancouver Road Show is over, you had over 50 people and everybody was happy, specially the ones that got to ride on the "Bus" with the 15 Vancouver 'Party Girls", too bad that you did not allow the boys to bring cameras on board, we will never know what we missed, oh well, we will just have to take you wor for it.
But you still do not get in touch with any of us even though you admit that your first month fall out rate is pretty high, that leads me to believe that your retention rate is not that very good, so what that makes me and the few 'old faces' that I see around the boards that have been hanging longer than I have, why do you have to spend so much time, money and energy drumming up new business every month if new sign ups only last one month.
Where I come from there is an old saying from the old days that translated into english goes like this: " The herd prosper under the owner's gaze" and another variation of the same saying goes "He who keeps an eye on his flock will see his sheep multiply" and I'm not pontificating here, this is a sound business principle and it applies in commerce, industry, anywhere, customers like dealing with the owner and we never, ever get to see, talk, chat even remotely be in touch with you and then you wonder what you lose so many sign ups on the first month.
So now you are gone to Europe for the whole month of April, even as far as Ukraine, why am I wasting my time for I forgot your 'golden handcuff' policy, you make money, your employees make money, who cares about anybody else.
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So the Vancouver Road Show is over, you had over 50 people and everybody was happy, specially the ones that got to ride on the "Bus" with the 15 Vancouver 'Party Girls", too bad that you did not allow the boys to bring cameras on board, we will never know what we missed, oh well, we will just have to take you wor for it.
But you still do not get in touch with any of us even though you admit that your first month fall out rate is pretty high, that leads me to believe that your retention rate is not that very good, so what that makes me and the few 'old faces' that I see around the boards that have been hanging longer than I have, why do you have to spend so much time, money and energy drumming up new business every month if new sign ups only last one month.
Where I come from there is an old saying from the old days that translated into english goes like this: " The herd prosper under the owner's gaze" and another variation of the same saying goes "He who keeps an eye on his flock will see his sheep multiply" and I'm not pontificating here, this is a sound business principle and it applies in commerce, industry, anywhere, customers like dealing with the owner and we never, ever get to see, talk, chat even remotely be in touch with you and then you wonder what you lose so many sign ups on the first month.
So now you are gone to Europe for the whole month of April, even as far as Ukraine, why am I wasting my time for I forgot your 'golden handcuff' policy, you make money, your employees make money, who cares about anybody else.
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