MAY 25 -- 12 Noon Pacific - For 2 Hours Only - Chris Mallick Q & A for Epassporte
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Great, I want to know why it's so hard to change your address on the account!
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Also it's being slow as hell!
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Someone do me a favor and ask why they set up their sign-up process so it authorizes and then charges you as separate transactions. For example, if you want to start out by loading $100 on your card, it authorizes (holds) $100, and then runs a separate charge (with a separate transaction number) at the end of the process.
That's just fucked up... in all of my years of shopping I've *never* run into a business that ran the authorization and the charge as separate transactions... and I'm an obsessive complulsive shopper, so I've seen a lot. =PSIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.Comment
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Looking Forward to it

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This will be good for everyone!
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Epassporte kicks ass, but it would be nice to know if the time will come when it will work with all processors.Comment
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I landed!Originally posted by Lensman
Where's he at, has his jet landed yet?
CComment
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It is a Risk Management issue. If you signed up with a credit card that is part of the verification process. If t is a special circumstance, you moved, whatever, we always accommodate those requests.Originally posted by JDog
Great, I want to know why it's so hard to change your address on the account!
jDoGComment
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The sign up process is designed to do 2 things: 1. Make sure you are who you say you are. This means we do a small transaction that you must verify through your bank. Second, if you do not have the $100 open to buy on your load card there is really no point in going through any of this.Originally posted by MissGrim
Someone do me a favor and ask why they set up their sign-up process so it authorizes and then charges you as separate transactions. For example, if you want to start out by loading $100 on your card, it authorizes (holds) $100, and then runs a separate charge (with a separate transaction number) at the end of the process.
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I've used it to register domains at Dotster.com and buy shoes for my wife from a local store. I tried to use it in a supermarket chain and in a clothes store but it didn't work (I think that's because of the bank network they're on or something like that).Originally posted by Babel
epassporte sucks ass if you have more then 50$ in it. it's virtually useless everywhere exept to withdraw at ATMComment
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You can. If you are having problems call Rand +1 310-827-5880, ext. 211Originally posted by hershie
QUESTION: I have a Commerce account with you and I need to send money to people who have a personal epassporte account. Why can't I send money, and what are my options to be able to do so?
Now, a personal account holder can't send to a business, unless you have an ePPurchase account as a part of the set up.Comment
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Is it because you are in Brazil?Originally posted by Jer
I've used it to register domains at Dotster.com and buy shoes for my wife from a local store. I tried to use it in a supermarket chain and in a clothes store but it didn't work (I think that's because of the bank network they're on or something like that).Comment
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Technical time is required for this to happen. CCBill has the documentation as do others. I think this will happen over time, but we all understand that Tech time is at a premium. ePassporte is becoming more accepted by the Webmaster Community. The more demand and acceptance the faster this will happen.Originally posted by tbabe
Epassporte kicks ass, but it would be nice to know if the time will come when it will work with all processors.Comment
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EPOCH does pay Sponsored Merchants by ePassporte. The Sponsored Merchants (Primary Account Holders) must request this. A Sponsored Merchant must have an ePassporte Business account to be paid by ePassporte.Originally posted by x582
When is Epoch planning on paying sponsored merchant on ePassporte?Comment
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Untrue. It is accepted everywhere Visa is accepted and where there is a swipe terminal present. If you are having problems, call Rand.Originally posted by Babel
epassporte sucks ass if you have more then 50$ in it. it's virtually useless everywhere exept to withdraw at ATMComment
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Great, last time i checked it wasn't available. Just figured i'd ask here. This is great, instead of wire-in money to pay affiliates, can use it directly there!Originally posted by Chris Mallick
EPOCH does pay Sponsored Merchants by ePassporte. The Sponsored Merchants (Primary Account Holders) must request this. A Sponsored Merchant must have an ePassporte Business account to be paid by ePassporte.
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Call Rand or Cardholder Services and they can check your account.Originally posted by Lensman
Is it because you are in Brazil?Comment
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A Merchant is a Business Account-holder. They are allowed to accept payments via ePassporte, in a B2P / P2B environment. A "regular" account-holder can only shop, use the ATM and do P2P transactions.Originally posted by Lensman
What's the difference between a regular cardholder and a merchant?Comment
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Question:
1.)Got my account within the first days ePassporte was launched and my electron card is blocked at $300 widthdrawal limit per 24h, is there a way it can be increased?
2.) Any plans to adobt the "regular" Visa (sign-receipt, not PIN-based) anytime soon?Comment
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...also, Business Accounts are able to load via wire transfer whereas personal accounts are only able to load by credit card. Soon, however, we will announce a new way to load and unload!Originally posted by Lensman
What's the difference between a regular cardholder and a merchant?Comment
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It gets spit out at Petro Canada, declined at restaurants, decline by CyberCat Inc, same things at many ATM, it spits the card and prints "Refused" or "Invalid Card". I keep calling your support number and noone knows the problem over there. I'm still waiting for their e-mails to tell me what happened. And thats not anonymous online charges, thats all transactions where I have to endure getting my card turned over because it's declined in front of real people and in presence of people I know.Originally posted by Chris Mallick
Untrue. It is accepted everywhere Visa is accepted and where there is a swipe terminal present. If you are having problems, call Rand.Comment
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1. You may call Cardholder Services +1-310-301-2001- and request an increase. This is based upon your account and a risk score assigned by that department.Originally posted by x582
Question:
1.)Got my account within the first days ePassporte was launched and my electron card is blocked at $300 widthdrawal limit per 24h, is there a way it can be increased?
2.) Any plans to adobt the "regular" Visa (sign-receipt, not PIN-based) anytime soon?
2. ePassporte already has and uses signature-based functionality for approved Cardholders for cards issued after March 2004. For those of you that have Electron Cards issued prior to March 2004 you may call Cardholder Services and request that your card be signature based.Comment
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better buy another pc...

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I am sorry for any problems that you have had. Please email me at [email protected] and I will make sure your issue is resolved, even if we need to re-issue a card to you. Please include your User ID in the text of the email.Originally posted by Babel
It gets spit out at Petro Canada, declined at restaurants, decline by CyberCat Inc, same things at many ATM, it spits the card and prints "Refused" or "Invalid Card". I keep calling your support number and noone knows the problem over there. I'm still waiting for their e-mails to tell me what happened. And thats not anonymous online charges, thats all transactions where I have to endure getting my card turned over because it's declined in front of real people and in presence of people I know.Comment
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Call your Sponsor Program and tell them!Originally posted by JupZChris
All i wanted for my birthday was a loaded epassporte account
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U.S. VERY soon..... Watch GFY for the news....Originally posted by Keyser Soze
Will withdrawing to bankaccounts both US/non US be available any time soon?Comment
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I think it would work everywhere in USA, but here it works in a few stores and doesn't work on others (I can see "denied" error messages on the terminal). Maybe the bank doesn't accept cards issued on other countries or something. But that doesn't make any difference since I just use my epassporte to renew/register domains or withdraw the money.Originally posted by Lensman
Is it because you are in Brazil?Comment
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Yes. How many do you want?Originally posted by dimitar
Hmm can one person have more that one epassporte virtual/electron card
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It is accepted worldwide. The problem may be the merchant's POS or connection to Interchange. Don't assume all problems are from ePassporte's side. What would be helpful is for you to let us know the time and date you tried and were denied and your User ID. We can then let you know if the transaction even made it to us.Originally posted by Jer
I think it would work everywhere in USA, but here it works in a few stores and doesn't work on others (I can see "denied" error messages on the terminal). Maybe the bank doesn't accept cards issued on other countries or something. But that doesn't make any difference since I just use my epassporte to renew/register domains or withdraw the money.
We have cardholders in 150 countries, so it does work, almost everywhere.Comment





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