Anyone else sick of Epoch/Paycom Shitty Tech Support ?

**Digipimp** · 05-19-2004, 06:06 PM

use jettis

**Veterans Day** · 05-19-2004, 06:06 PM

hmmm I was looking at them for cascading from ccbill

**basschick** · 05-19-2004, 06:12 PM

i feel bad for you - waiting and waiting for support SUCKS.

that being said, i've never had that problem from epoch. also when things are urgent, i've had good phone support.

have you tried calling?

**Pipecrew** · 05-19-2004, 06:15 PM

it's called a phone, pick it up and call, they will fix you up in 2 minutes..

**Dax** · 05-19-2004, 06:16 PM

Yes, they suck... one of my clients uses them and they can't get shit right ....

**J.R.** · 05-19-2004, 06:21 PM

Originally posted by Pipecrew
it's called a phone, pick it up and call, they will fix you up in 2 minutes..

I already thought of that.

Thats not the point, I should not need
to call them considering I pay thems TONS OF MONEY
for billing each month!

**EviLGuY** · 05-19-2004, 07:03 PM

Originally posted by J.R.
How many times must I ask them for help!

3rd request for help in 5 days, and they still
have not replied back to any of my emails.

There support gets worse by year.

I have been using them since 1998.

They were bad to start and just got worse.. in my experience.

The top management people seem alright, but the people they have answering the phones.. ugh./

**Rand** · 05-21-2004, 02:58 PM

J.R.

What's the problem? What do you need?

Send an email to [email protected]. CC me. Rand @ Paycom.net.

In the subject line: URGENT -- (Company Code)

Let me help you get straightened out.

Anyone else sick of Epoch/Paycom Shitty Tech Support ?

Anyone else sick of Epoch/Paycom Shitty Tech Support ?

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