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we were lucky enough to have them solicit us asking if we wanted to accept AE on our adult website, based on our 3 year history of .0032% for chargebacks using MC, Visa & Discover. however, when we added AE to our site - the chargeback ratio for them was virtually 100%, even after submitting the transactions to them for approval.
it turned out that every transaction originated from the same IP, and when i contacted them in the hope of working together to bust an obvious fraudulent situation they werent interested. their comment was 'its your responsibility as the merchant'.
so this isnt a personal problem using a AE credit card, its dealing with them as a merchant accepting their cards.
if we cant work with the major credit card companies to minimize the rampent cc fraud online it will never stop!
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