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Originally Posted by BRISK
So this lady who is a member of one of my sites keeps emailing me because she's having problems viewing the videos.
Normally I just delete these emails because these people are usually so stupid when it comes to computers that there is no amount of help you can give these people that will help them, also, 99% of the time these type of emails come from an AOL email, and that's just a guaranteed waste of time trying to help those people........
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Sounds like a very irresponsible position on customer support/service to me.