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Originally Posted by DeanCapture
Mark - this is good to know. However, I have already been refused twice for a refund so how does this benefit me exactly? Perhaps you should have done the investigation "before" you refused my request for a refund no?
This has been a very interesting experience to say the least. I joined a site, it was a rip-off, and the billing company refuses on two occasions to refund my money and then tells me that the site will be investigated. Meanwhile, they will share the proceeds from my credit card for a website that was a rip-off. This is logical?
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Relax and wait till they check the issue.
They cannot shut the site or give you refund without reviewing it. They also cannot review the site at the same moment when you complain because they may get 100 complains at the same time.