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Originally Posted by Bansheelinks
Dean, once again, you should have started by emailing the webmaster of the site in question & explain your position so they could void your transaction with the new void feature personally. Webmasters with ccbill would rather take a void than a CB in order to avoid higher scrub levels, don't you think?
I also noted you have refrained from naming the URL. My advice to you is to continue to refrain. Drop the wrong name and you could reap the whirlwind. Being ripped off may be a reality, Dean, but handle this matter internally as what happened to you is subjective. But whats happening on the boards in this thread could be construed as damaging to some. E-mail the webmaster. If he/she is worth his or her salt, they should accomodate you.
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I have no intention of naming the site at this time. However, I can tell you that it is part of a program that belongs to a highly respected member of this community.
If I had emailed the website owner and gotten my refund, how many other people might have signed up in the future and gotten ripped off? I wanted to handle this thru CCBill so that they would take notice that there is a problem with the website. I wanted them to know that the tour promises things that the members area does not deliver. Now, if CCBill is cool with doing business with people like this - that's fine. But if they are not, they now know that there is a problem. Had I contacted the site owner initially....CCBill would not be aware of this problem and take steps to fix it.