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Originally Posted by DeanCapture
Mark - with all due respect - why should I get special attention for a problem like this when the average surfer would not? I mean...I appreciate you offering to help but look what I had to do to get your attention. I know beyond a doubt that I'll get my money back...either from CCBill or from Visa, but the average person who get's ripped off by this website just has to live with that right?
There's a problem somewhere in your system that allows you guys to keep peoples money even though they've been ripped off by a site - and that to me seems like a pretty serious problem that should be looked into.
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when you run a billing company and listen to the calls that come in then decide if there is a problem or not.
Do you understand that people will abuse sites all day if its easy to get refunds, do you understand that you can give some people everything and they still bitch, so calm down and move on noone is changing anything ccbill and every billing company has already tried everything and this is the format that fuckin works.
Enjoy