Hello Everyone!
My name is Ross Temby and I am taking over the operational side Merchant Solutions. My first point of call will be implementing new support and payment procedures to ensure there is no more delays. In the meantime, I am now being CC'd on all support tickets and emails to make sure that each one is responded to in a timely manner.
I have not yet been setup with a company mobile phone but I will have one in the next 24 hours. So for now I can only reached through the number listed in my signature below. Please remember we are located in Brisbane, Australia which is +10GMT (No daylight savings).
If any of you have any problems at all please don't hestitate to contact me as I am always more than happy to assist!
Kind Regards
Ross Temby
http://www.merchsolutions.com
p: +617 32540110
f: +617 32540990
ICQ: 10742841
AIM: rosstemby
MSN:
[email protected]
