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iluvasians · 01-26-2005, 06:03 PM

I just logged into my epassporte account, and received a notice that they have placed my account into 'fraud protection mode'...I have to check my email and call the number to get it reinstated...

So I call...no one has any idea why it was done, all they know is that 'the system' knows best and has placed my account into 'fraud protection mode' and that I now have to:

Fax in a copy of my signature
Fax in a copy of my passport
Fax in a copy of my credit card
Fax in a copy of my credit card statement
Fax in a copy of a utility bill

Until I do this, I am screwed...can't access my money, can't do anything.

As a sidenote, I have run about $40k through this epassporte account in the past 2 months, and have been incredibly satisfied, thinking it was different than paypal.

Anyone else had these problems? I am not sure what to do...I love epassporte, but this is too much like paypal and I definitely don't want that.

01-26-2005, 06:03 PM
iluvasians Confirmed User Join Date: Jan 2004 Posts: 125	epassporte = paypal???? I just logged into my epassporte account, and received a notice that they have placed my account into 'fraud protection mode'...I have to check my email and call the number to get it reinstated... So I call...no one has any idea why it was done, all they know is that 'the system' knows best and has placed my account into 'fraud protection mode' and that I now have to: Fax in a copy of my signature Fax in a copy of my passport Fax in a copy of my credit card Fax in a copy of my credit card statement Fax in a copy of a utility bill Until I do this, I am screwed...can't access my money, can't do anything. As a sidenote, I have run about $40k through this epassporte account in the past 2 months, and have been incredibly satisfied, thinking it was different than paypal. Anyone else had these problems? I am not sure what to do...I love epassporte, but this is too much like paypal and I definitely don't want that.