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Yah, it pisses me off too.
On my last flight from Houston to Costa Rica, nonstop, Houston being my originating airport, I checked 2 bags. One bag arrived, the other did not. The bag that didn't arrive had a new ipod and dig camera in it, still in the boxes (they were xmas presents). Continental's excuse? They've had a problem with luggage thefts. We were compensated $2,000 though. They said we got paid more because it was an international flight, as if that makes any sense (not gonna complain over getting more money though, lol)
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