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Okay, off the phone now. No problems, thank God!
CCBill tech support just told me that when I move you to a new group (I have a group called "webmasters") it will show the payouts you are seeing unless I hit the "update group" button. Even so, your payouts are still correct even if displayed improperly.
Paul in tech support is the supervisor I dealt with. He assures me that if you look at your transaction reports you'll see the rebills even if the page you are looking at is incorrectly displayed.
I move all new webmasters to a group called "webmasters". I do this because sometimes surfers sign up as webmasters and I don't want them to receive emails with new hosted gallery listings. I occasionally send out an email to all affiliate webmasters with new hosted gallery listings.
Paul says that if I forget to "update group" after adding you to the "webmasters" group you'll see all zeros. But, I REPEAT, this does not mean your payout is zero. Your rebills still recur at 50%.
If you have any questions, feel free to call me. Today's my birthday so I'll be out of the office but you can reach me on my cell phone: 530-680-8512.
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