Major Verotel Changes! And I dont think for the better.

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  • WebDork
    Confirmed User
    • Jan 2002
    • 402

    #1

    Major Verotel Changes! And I dont think for the better.

    Dear webmaster,

    Verotel has an important update about an important subject:
    Verotel Pro and Verotel Ticketsclub.

    VEROTEL PRO WEBMASTERS, CHANGED IPSP REGULATIONS PER APRIL 1ST

    Starting April 1st 2004 VISA and MasterCard require that there is
    more transparency regarding larger merchants for which Verotel
    processes. End-users need to know which company they are dealing
    with when they are using their credit card on the Internet.
    This is good for your business and ours, as it will reduce the number
    of chargebacks and complaints.

    The solution is that larger merchants will need to show their
    company name on the descriptor portion of credit card
    statements. Currently the name 'VEROTEL' shows up on an enduser's
    credit card statement. Webmasters that process, on average,
    more than USD 1,000 a week, have been selected in February to
    become a VEROTEL PRO customer, and it is required that the webmaster's
    company name is shown on the descriptor.

    The affected webmasters have been notified by registered/courier
    mail and by e-mail.

    Please note that starting May 1st 2004, everybody can become a
    Verotel Pro customer, regardless of the amount of weekly processing
    volume. At that time there is a one time registration fee of
    USD 1,500.00 and an annual fee of USD 250.00.

    The current preselected group of Verotel Pro customers do not have
    to pay any one-time registration fee -and- their annual fee is waived
    until January 1st 2006.


    VEROTEL CUSTOMERS THAT ARE NOT SELECTED TO BECOME A VEROTEL PRO
    CUSTOMER WILL BE A VEROTEL TICKETSCLUB CUSTOMER STARTING APRIL 15TH.

    Starting April 15th 2004 Verotel wants to gain more control
    over its portfolio with merchants, processing for smaller websites.

    That's why Verotel introduces the Ticketsclub (www.ticketsclub.com)
    for all Verotel merchants, that have not been selected to become
    a Verotel Pro customer. With Ticketsclub, Verotel can actively
    monitor endusers that bought a subscription for your website,
    reducing the number of fraudulent transactions.

    All future Verotel Ticketsclub accounts stay free of charge. However,
    some restrictions will be introduced:

    - all members being subscribed to a Verotel Ticketsclub merchant
    website should login every time at www.ticketsclub.com. That
    means that that MEMBERS button link should be replaced on all
    Verotel Ticketsclub merchant websites.

    - all members being subscribed to a Verotel Ticketsclub merchant
    website are being monitored, each time they login to www.ticketsclub.com.
    The login information will be shared with all Verotel Ticketsclub
    merchants in the Verotel Control Center.

    - all websites, owned by a Verotel Ticketsclub merchant, should
    be described more detailed in a so called 'Website profile'
    by the Verotel Ticketsclub merchant.

    - for all credit card, US Check, and Direct Debit Europe transactions
    a non-negotiable fixed fee of 14.5% will be charged for all transactions.
    There is a 1.5% surcharge for recurring transactions. Please note that
    all previous discounts and surcharges will be cancelled for
    Verotel Ticketsclub customers starting April 15th.

    Please read the full story at:
    http://www.verotel.com/new_ipsp.html

    You can see on the first page of the Verotel Control Center
    if you are a selected Verotel Pro or a future Verotel Ticketsclub merchant.

    If you have any questions about our company policy regarding
    Verotel Pro and Verotel Ticketsclub, don't hestitate to email
    us at [email protected].

    We thank you for your business and we hope that we both can
    increase our sales and security using these new rules and
    regulations.

    Kind regards,

    Verotel Management
    Amsterdam - Netherlands

    Wow - I dont like this at all!

    All users basically become Verotels property under this new system. They also have to enter via Verotels portal. Signup ratios in my opinion will plummet! and then I wonder how much they will be spammed once logged into Verotels portal.

    Straight from their ticketsclub "advantages"...

    Great discounts on information and entertainment on the Internet
    Then,

    The login information will be shared with all Verotel Ticketsclub
    merchants in the Verotel Control Center.
    Huh? For what purpose? So everyone can market to them?

    Too many unknowns...

    # If a Verotel Ticketsclub customer elects to use the Verotel Reseller program, then Verotel itself, as a company, should be able to resell your content as well.
    So Verotel is going to resell my content ? What does that mean ? They are going to use it as part of promotions? They are going to build competing sites ? or are they simply covering their asses for copyright ?

    # All Verotel Ticketsclub merchants should allow Verotel to use the user database of their endusers if the user's last purchase was more then two months ago. Verotel never sells any user- or email lists, but this information is used to remarket endusers with similar websites that fit in the user/website profile
    So once a user leaves and asks to unsubscribe they then start getting spammed. Nice backlash against the original webmaster they signed up with. Do I get any credit for the users I have brought into the system when you start upselling them to different programs ? Do they have an option to opt out from the spam ?

    At least thanks for the advanced notice so I can start switching to my secondary biller and use them now as primary.
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  • BVF
    Black Vagina Finder
    • Jan 2002
    • 13975

    #2
    it's legal mumbo jumbo...just wording to let things continue as normal...

    But ya never know...they may go out of business tomorrow

    Black Pussy
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    Comment

    • tbabe
      Confirmed User
      • Dec 2003
      • 2494

      #3
      just gotta roll with the punches. These changes dont seem to severe.

      Still one of the best programs on the net.


      According to their banner, you can get rich.

      Comment

      • Shoplifter
        Richest man in Babylon
        • Jan 2002
        • 5893

        #4
        It only affects smaller sites. And if you want you can pay for the registration and opt out of the ticket portal.
        I Like Blondes

        Comment

        • WebDork
          Confirmed User
          • Jan 2002
          • 402

          #5
          VEROTEL TICKETSCLUB is the major issue.

          I have to take users away from my site to another one where they then all of a sudden see another 3rd party (and Im not just talking about a secure billing page) website. They also have to use this site as their entry portal from now on as well to my members area. I dont even know if I get to see their details anymore such as emails etc. for when I want to let them know about updates to my site.

          My customers are suddenly no longer my own. My conversions are now out of my control. If the TICKETSCLUB site is slow or down or confusing, looks crap or whatever it is one more barrier to signups.
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          Comment

          • pussyluver
            Clueless OleMan
            • Mar 2003
            • 11009

            #6
            Maybe they want to be an AVS?

            Comment

            • Bladewire
              StraightBro
              • Aug 2003
              • 56220

              #7
              They are increasing their profit by uping their rate from around 7% to 14.5& .. they also want to increase profit by marketing your subscribers! And it's ALL about profit, if it wasn't, then I'd get a commission for all of my subscribers that were upsold to other "ticketclub" sites.

              Brilliant move Verotel!

              Seems Visa is going to get its way... everyone will have their own merchant accounts OR go through CCBill. We're all being put into a little box and what for? So they can shoot us?


              Skype: CallTomNow

              Comment

              • ravo
                Confirmed User
                • Jun 2001
                • 5465

                #8
                I agree; Looks like TICKETSCLUB is an AVS type system. If you want "regular" processing you've got to pay the fee.
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                Comment

                • notjoe
                  Confirmed User
                  • May 2002
                  • 5599

                  #9
                  Originally posted by Squirtit
                  They are increasing their profit by uping their rate from around 7% to 14.5& .. they also want to increase profit by marketing your subscribers! And it's ALL about profit, if it wasn't, then I'd get a commission for all of my subscribers that were upsold to other "ticketclub" sites.

                  Brilliant move Verotel!

                  Seems Visa is going to get its way... everyone will have their own merchant accounts OR go through CCBill. We're all being put into a little box and what for? So they can shoot us?
                  It'll be like stocking a barrel with hundreds of hungry fish then casting your line

                  Comment

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