Ibill Customer Service just hung up on me

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  • Meloncash
    So Fucking Banned
    • Nov 2004
    • 196
    #1

    Ibill Customer Service just hung up on me

    Last week they told me I'd have my $$ by monday at the latest. Today I called them to ask what this week's excuse is going to be. When I mentioned my attorney, the bitch hung up on me.

    Their fucking incometence has cost me. My sales have gone down 50%. Customers are complaining and canceling. My partners are bitching. I am behind on some of my bills and creditors are calling. If they fuck up my credit rating, I am going to fucking sue. I think I'm going to sue them anyway. FUCK THIS SHIT!
    Tags: None
    • dirtysouth
      Confirmed User
      • Jul 2003
      • 2613
      #2
      When I worked in the corp. world I was instructed to hang up if I heard the word "attorney".

      Sorry to hear about your troubles with them.
      no sig

        Comment

        • d00t
          Confirmed User
          • Sep 2002
          • 3766
          #3
          sorry to hear your experience with ibill was so dismal.

          I think we've all had our problems with them over the years.
          Not sure how much longer they will last though? Everyone seems to be switching from the looks of things on this and other boards.

          if you want a paycom/epoch account, hit me up i can get you a sweetner deal

          aim: wirelessdoot

            Comment

            • ThunderBalls
              So Fucking Banned
              • Oct 2002
              • 2926
              #4
              Originally posted by d00t


              if you want a paycom/epoch account, hit me up i can get you a sweetner deal


              paycom/epoch sells sweetners?

                Comment

                • CybermedAndy
                  Confirmed User
                  • Jul 2004
                  • 4170
                  #5
                  Originally posted by Meloncash
                  When I mentioned my attorney, the bitch hung up on me.
                  How infuriating was that

                    Comment

                    • aico
                      Moo Moo Cow
                      • Mar 2004
                      • 14748
                      #6
                      Ibill is so full of shit. There was no "declined ACH" payment on my account, there wasn't even an attempted payment like the worthless CMI updates say.

                      When you call to ask about it, the message says "Our associates can't and won't tell you anything more than what's on the CMI" what the fuck kind of customer service is that?

                      It boggles my mind how they treat their clients, "Thanks for standing by us as we continue to whack you in the back of the head with this stick".

                        Comment

                        • d00t
                          Confirmed User
                          • Sep 2002
                          • 3766
                          #7
                          Originally posted by ThunderBalls
                          paycom/epoch sells sweetners?
                          Everyone offers a good deal, including your mom, but 'it' isnt very sweet

                            Comment

                            • Webby
                              Too lazy to set a custom title
                              • Oct 2002
                              • 14956
                              #8
                              Meloncash:

                              Ibill Customer Service just hung up on me
                              Sorry to hear you are having a little trouble :-)

                              Assuming you were not rude to this person, does he/she not have the common sense to get a hold of someone who can answer your problem in the true spirit of "customer service"??

                              Assuming again, that you are owed a lump and this is not some peanuts exercise, and before you waste more time and money on suing them - get a hold of, - assuming he is still there, - Kevin Cunningham who laid claim to being a prime customer liason rep. Failing that, get a hold of Charles Prast who, at least check, was supposed to be the CEO or, if he has his ass on the move, the CFO.

                              Any one of these people should be able to convey, in simple English, the situation regarding the money owing. It is not in their interests to screw you around, - if they do, immediately let your situation be known - it is probable some others may be interested in a class action if it appears that is worth the effort.

                              But hell, if this bullshit conduct and lying continues from iBill much longer - it may be worth a more basic criminal inquiry and stop the corporate bullshit verbal, "it's in the post" promises and general lying.

                              I'd strongly suggest you retain every email from iBill, any correspondence, contemporaneous notes of any telephone conversations blah. They all have a use :-)
                              XXX TLD's - Another mosquito to swat.

                                Comment

                                • xenophobic
                                  Confirmed User
                                  • Mar 2004
                                  • 874
                                  #9
                                  Originally posted by dirtysouth
                                  When I worked in the corp. world I was instructed to hang up if I heard the word "attorney".

                                  Sorry to hear about your troubles with them.
                                  Yes, and most will not engage you in conversation again after you claim to have consulted with an Attorney, which is the smart thing to do. People throw around legal threats so quickly these days, it's hard for people to tell whom is serious.

                                    Comment

                                    • RyuLion
                                      ClubDomCash.com
                                      • Mar 2003
                                      • 32365
                                      #10
                                      BUMP

                                      Adult Biz Consultant A tech head since 1995
                                      Affiliate Support: Chaturbate | CCBill Live

                                        Comment

                                        • MandyBlake
                                          The one and only!
                                          • Nov 2002
                                          • 17761
                                          #11
                                          I got my money from them today.
                                          I suggest you contact your account rep instead of customer service.
                                          They will probably have more information or at least will be able to find info out for you.
                                          Mandy's Playhouse
                                          Her First Fat Girl
                                          If you're interested in promoting my sites, ICQ me! 178411921

                                            Comment

                                            • Veterans Day
                                              Confirmed User
                                              • Jul 2003
                                              • 8403
                                              #12
                                              Ibill is fuckin useless. If they make mid year 2005 I would be shocked, fuck em.
                                              Build a Massive Traffic Network, Hands FREE, Totally Automated

                                                Comment

                                                • Zprogramz
                                                  Confirmed User
                                                  • Apr 2003
                                                  • 1360
                                                  #13
                                                  Originally posted by Meloncash
                                                  Last week they told me I'd have my $$ by monday at the latest. Today I called them to ask what this week's excuse is going to be. When I mentioned my attorney, the bitch hung up on me.

                                                  Their fucking incometence has cost me. My sales have gone down 50%. Customers are complaining and canceling. My partners are bitching. I am behind on some of my bills and creditors are calling. If they fuck up my credit rating, I am going to fucking sue. I think I'm going to sue them anyway. FUCK THIS SHIT!
                                                  That totally sucks but I have a question. Why are you still processing with them?

                                                  Z

                                                    Comment

                                                    • tony299
                                                      lurker
                                                      • Aug 2002
                                                      • 57021
                                                      #14
                                                      first off seeing 13 posts I doubt you are real and nothing but a ad for another company (you can all guess who) . My ibill sales have been fine no customers complianting and why would they cancel because of ibill. We got paid today ,the amount they stated. I think the thought that ibill has climbed this hill has pissed people off who thought one less company to compete against.

                                                        Comment

                                                        • mahoney
                                                          Confirmed User
                                                          • Nov 2003
                                                          • 5318
                                                          #15
                                                          Originally posted by MandyBlake
                                                          I got my money from them today.
                                                          I suggest you contact your account rep instead of customer service.
                                                          They will probably have more information or at least will be able to find info out for you.
                                                          Good advice
                                                          Vegassexparty.com

                                                            Comment

                                                            • MandyBlake
                                                              The one and only!
                                                              • Nov 2002
                                                              • 17761
                                                              #16
                                                              Originally posted by mahoney
                                                              Good advice
                                                              Thanks I can be pretty smart at times. lol
                                                              Mandy's Playhouse
                                                              Her First Fat Girl
                                                              If you're interested in promoting my sites, ICQ me! 178411921

                                                                Comment

                                                                • Sosa
                                                                  In Tushy Land
                                                                  • Oct 2002
                                                                  • 40149
                                                                  #17
                                                                  why the hell are you still processing with them?

                                                                    Comment

                                                                    • cashman
                                                                      Confirmed User
                                                                      • Mar 2004
                                                                      • 898
                                                                      #18
                                                                      They wont survive

                                                                        Comment

                                                                        • Zprogramz
                                                                          Confirmed User
                                                                          • Apr 2003
                                                                          • 1360
                                                                          #19
                                                                          Originally posted by tony404
                                                                          first off seeing 13 posts I doubt you are real and nothing but a ad for another company (you can all guess who) . My ibill sales have been fine no customers complianting and why would they cancel because of ibill. We got paid today ,the amount they stated. I think the thought that ibill has climbed this hill has pissed people off who thought one less company to compete against.
                                                                          Ibill is done. The sooner you jum ship, the more money you will keep/make.

                                                                          Z

                                                                            Comment

                                                                            • Corona
                                                                              Confirmed User
                                                                              • Feb 2002
                                                                              • 2185
                                                                              #20
                                                                              Originally posted by tony404
                                                                              first off seeing 13 posts I doubt you are real and nothing but a ad for another company (you can all guess who) .
                                                                              I thought Meloncash=BoobMaster.
                                                                              I was looking for a job, and then I found a job
                                                                              And heaven knows I'm miserable now

                                                                                Comment

                                                                                • Tat2Jr
                                                                                  Confirmed User
                                                                                  • Feb 2001
                                                                                  • 4882
                                                                                  #21
                                                                                  Originally posted by Sosa
                                                                                  why the hell are you still processing with them?
                                                                                  NICHE MONEY >> Ass Worship • Panties • Solo Teen • Pantyhose
                                                                                  Serving up exclusive fetish sites since 1997!

                                                                                    Comment

                                                                                    • tony299
                                                                                      lurker
                                                                                      • Aug 2002
                                                                                      • 57021
                                                                                      #22
                                                                                      Originally posted by cashman
                                                                                      They wont survive
                                                                                      Then why are they paying ? They have braved the storm and people cant give them the credit and respect for it. Shame on you.

                                                                                        Comment

                                                                                        • Jace
                                                                                          FBOP Class Of 2013
                                                                                          • Jan 2004
                                                                                          • 35562
                                                                                          #23
                                                                                          Originally posted by tony404
                                                                                          Then why are they paying ? They have braved the storm and people cant give them the credit and respect for it. Shame on you.
                                                                                          SHAME ON YOU!


                                                                                          sorry tony, i had to do it

                                                                                            Comment

                                                                                            • Webby
                                                                                              Too lazy to set a custom title
                                                                                              • Oct 2002
                                                                                              • 14956
                                                                                              #24
                                                                                              Originally posted by tony404
                                                                                              Then why are they paying ? They have braved the storm and people cant give them the credit and respect for it. Shame on you.
                                                                                              The problem is they are not paying the funds owed so far.

                                                                                              There are plently webmasters still waiting despite promises and "scheduled delays" announced by iBill.

                                                                                              This storm is not braved until all creditors are paid in full.

                                                                                              I for one, am on the verge of wasting a lump of cash in a legal action - not that I expect to gain or get paid, - just on principle and to terminate the bullshit promises.

                                                                                              Any business of the supposed worth of iBill is in no position to have a crap rep - else they have nada business.

                                                                                              If they are unable to raise temporary funding on supposedly secured assets held by banks to enable payments to clients - there is some problem, - or they should not be in that business and need to quit now.
                                                                                              XXX TLD's - Another mosquito to swat.

                                                                                                Comment

                                                                                                • Doctor Dre
                                                                                                  Too lazy to set a custom title
                                                                                                  • Jan 2001
                                                                                                  • 51692
                                                                                                  #25
                                                                                                  I bill is gonna be like MPA 3 ... a dead beat if they come back
                                                                                                  Originally posted by rayadp05
                                                                                                  I rebooted, deleted temp files, history, cookies and everything...still cannot view the news clip. All I see is that fucking gay ass music video from "Rick Roll". Anyone else have a different link to the news clip?

                                                                                                    Comment

                                                                                                    • Jace
                                                                                                      FBOP Class Of 2013
                                                                                                      • Jan 2004
                                                                                                      • 35562
                                                                                                      #26
                                                                                                      Originally posted by Doctor Dre
                                                                                                      I bill is gonna be like MPA 3 ... a dead beat if they come back
                                                                                                      unfortunately, it does seem that way

                                                                                                        Comment

                                                                                                        • VeriSexy
                                                                                                          Join The Royal Family
                                                                                                          • Apr 2002
                                                                                                          • 25463
                                                                                                          #27
                                                                                                          Originally posted by dirtysouth
                                                                                                          When I worked in the corp. world I was instructed to hang up if I heard the word "attorney".

                                                                                                          Sorry to hear about your troubles with them.
                                                                                                          LOL I think she is just tired of all the complaints and taking heat from the customers. She is just a person working there........
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                                                                                                            Comment

                                                                                                            • Verotel
                                                                                                              Confirmed User
                                                                                                              • Oct 2002
                                                                                                              • 202
                                                                                                              #28
                                                                                                              Originally posted by tony404
                                                                                                              first off seeing 13 posts I doubt you are real and nothing but a ad for another company (you can all guess who) . My ibill sales have been fine no customers complianting and why would they cancel because of ibill. We got paid today ,the amount they stated. I think the thought that ibill has climbed this hill has pissed people off who thought one less company to compete against.
                                                                                                              Tony404, just a question: Did you ever work for iBill? Just curious.
                                                                                                              Darryl McDade
                                                                                                              Merchant Relationship Executive
                                                                                                              Verotel Merchant Services BV

                                                                                                                Comment

                                                                                                                • directfiesta
                                                                                                                  Too lazy to set a custom title
                                                                                                                  • Oct 2002
                                                                                                                  • 30155
                                                                                                                  #29
                                                                                                                  Originally posted by Veterans Day
                                                                                                                  Ibill is fuckin useless. If they make mid year 2005 I would be shocked, fuck em.
                                                                                                                  Agreed, but I would be pleased...
                                                                                                                  Just enough time to get my money outta there ...

                                                                                                                  PS: got my ACH this morning ...
                                                                                                                  I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                                                                                  But I can't figure out how he can breathe or type , at the same time ....

                                                                                                                    Comment

                                                                                                                    • MandyBlake
                                                                                                                      The one and only!
                                                                                                                      • Nov 2002
                                                                                                                      • 17761
                                                                                                                      #30
                                                                                                                      Originally posted by JaceXXX
                                                                                                                      SHAME ON YOU!


                                                                                                                      sorry tony, i had to do it
                                                                                                                      lol
                                                                                                                      you're a trip.
                                                                                                                      Mandy's Playhouse
                                                                                                                      Her First Fat Girl
                                                                                                                      If you're interested in promoting my sites, ICQ me! 178411921

                                                                                                                        Comment

                                                                                                                        • MandyBlake
                                                                                                                          The one and only!
                                                                                                                          • Nov 2002
                                                                                                                          • 17761
                                                                                                                          #31
                                                                                                                          Originally posted by Verotel
                                                                                                                          Tony404, just a question: Did you ever work for iBill? Just curious.
                                                                                                                          No he has never worked for ibill.
                                                                                                                          Mandy's Playhouse
                                                                                                                          Her First Fat Girl
                                                                                                                          If you're interested in promoting my sites, ICQ me! 178411921

                                                                                                                            Comment

                                                                                                                            • polish_aristocrat
                                                                                                                              Too lazy to set a custom title
                                                                                                                              • Jul 2002
                                                                                                                              • 40377
                                                                                                                              #32
                                                                                                                              Originally posted by dirtysouth
                                                                                                                              When I worked in the corp. world I was instructed to hang up if I heard the word "attorney".

                                                                                                                              are you joking or not?
                                                                                                                              I don't use ICQ anymore.

                                                                                                                                Comment

                                                                                                                                • directfiesta
                                                                                                                                  Too lazy to set a custom title
                                                                                                                                  • Oct 2002
                                                                                                                                  • 30155
                                                                                                                                  #33
                                                                                                                                  Originally posted by Corona
                                                                                                                                  I thought Meloncash=BoobMaster.
                                                                                                                                  So did I ...

                                                                                                                                  If if true, he has no problem: God will take care of him and give him a place in his holly paradise...
                                                                                                                                  I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                                                                                                  But I can't figure out how he can breathe or type , at the same time ....

                                                                                                                                    Comment

                                                                                                                                    • TheLegacy
                                                                                                                                      SEO RobertWarrenSEO.com
                                                                                                                                      • Apr 2003
                                                                                                                                      • 18143
                                                                                                                                      #34
                                                                                                                                      Originally posted by Zprogramz
                                                                                                                                      Ibill is done. The sooner you jum ship, the more money you will keep/make.

                                                                                                                                      Z
                                                                                                                                      unfortunately there are still some who will sign up with them in Vegas - and even though they have put webmasters out of business and some have even lost their homes - they will still pretend to be webmaster friendly

                                                                                                                                      respect is earned - but apparently even their banks are withholding that too
                                                                                                                                      ​
                                                                                                                                      RobertWarrenSEO.com​
                                                                                                                                      Telegram: @TheLegacy54​

                                                                                                                                        Comment

                                                                                                                                        • MickeyG
                                                                                                                                          Confirmed User
                                                                                                                                          • May 2004
                                                                                                                                          • 4134
                                                                                                                                          #35
                                                                                                                                          I FINALLY got my ACH payment today!!

                                                                                                                                          Paycom made it out of a similar situation and I can only hope ibill will too.

                                                                                                                                            Comment

                                                                                                                                            • MandyBlake
                                                                                                                                              The one and only!
                                                                                                                                              • Nov 2002
                                                                                                                                              • 17761
                                                                                                                                              #36
                                                                                                                                              Originally posted by TheLegacy
                                                                                                                                              unfortunately there are still some who will sign up with them in Vegas - and even though they have put webmasters out of business and some have even lost their homes - they will still pretend to be webmaster friendly

                                                                                                                                              respect is earned - but apparently even their banks are withholding that too
                                                                                                                                              I must say that even though they had those issues this year, it''s not their fault that some people went out of business and lost their homes.
                                                                                                                                              We didn't get paid for a while just like a lot of other people, but we had backup money. People need to start treating their business like an actual business and stop living check to check.
                                                                                                                                              Mandy's Playhouse
                                                                                                                                              Her First Fat Girl
                                                                                                                                              If you're interested in promoting my sites, ICQ me! 178411921

                                                                                                                                                Comment

                                                                                                                                                • tony299
                                                                                                                                                  lurker
                                                                                                                                                  • Aug 2002
                                                                                                                                                  • 57021
                                                                                                                                                  #37
                                                                                                                                                  Originally posted by MandyBlake
                                                                                                                                                  I must say that even though they had those issues this year, it''s not their fault that some people went out of business and lost their homes.
                                                                                                                                                  We didn't get paid for a while just like a lot of other people, but we had backup money. People need to start treating their business like an actual business and stop living check to check.
                                                                                                                                                  Amen its your business not welfare you shouldnt be living check to check.

                                                                                                                                                    Comment

                                                                                                                                                    • MickeyG
                                                                                                                                                      Confirmed User
                                                                                                                                                      • May 2004
                                                                                                                                                      • 4134
                                                                                                                                                      #38
                                                                                                                                                      check to check is one thing..I agree

                                                                                                                                                      but 2.5 months with no payments? Heh sorry thats a bit much

                                                                                                                                                        Comment

                                                                                                                                                        • tony299
                                                                                                                                                          lurker
                                                                                                                                                          • Aug 2002
                                                                                                                                                          • 57021
                                                                                                                                                          #39
                                                                                                                                                          Originally posted by MickeyG
                                                                                                                                                          I FINALLY got my ACH payment today!!

                                                                                                                                                          Paycom made it out of a similar situation and I can only hope ibill will too.
                                                                                                                                                          Thank you people are short sighted , less competition is a bad thing. If there is one processor left standing whats to stop them from charging 30% if they are the only option.

                                                                                                                                                          Also people just love to bitch you have a short memory talk to the globil people. Who got nothing. People crying I got the check but it was 5 days late, things get fucked up it happens at the worse time but you did get paid from a company that people said wouldnt last til the end of October. Shit happens in business , these companies are not citibank and if you think if one of the others got hit hard that everyone would get pay immediatlely your kidding yourself.

                                                                                                                                                            Comment

                                                                                                                                                            • scardog
                                                                                                                                                              Confirmed User
                                                                                                                                                              • Aug 2004
                                                                                                                                                              • 886
                                                                                                                                                              #40
                                                                                                                                                              If Ibill was not planning to stay in business, what would be the point in paying out anything at all? Maybe they won't make it, maybe they will. A couple of months ago, people were screaming about how they were ripping them off. People were saying that they were processing offshore and were going to screw the webmasters.

                                                                                                                                                              Now they are screaming the check is late! Jeez, guys, if they are gonna go out, there is nothing you can do about it. If you get paid, and it is late, then rejoice that it came at all. The problem they had, which they may have created for themselves, was huge. Any money I get from them, I am thankful that they are still around!

                                                                                                                                                                Comment

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