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Magg, with all due respect, you are a reseller of Choppa (and now cogent). You do a good job marketing yourself here, but be honest with yourself and others.
Choppa has a good network, as do a lot of other hosts. Nothing wrong with being a reseller. Almost all large hosting companies started that way. Some even stayed that way.
But you personally do not run this network, nor do you have autonomy or decision making ability about it's design, implementation, and support - all of which you state or imply. That is in the hands of NetTransactions (aka Choppa).
When you say that you have a "multihomed setup", what you should be saying is that your customer?s servers are directly connected to a multihomed network.
It's your business, and you need to do what you need to do, but realize that most people that buy hosting services are smarter than you think.
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