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I spend a lot of time on the phone with them to get things like this sorted out, just over the past 2 weeks I must have spent 4 hours or more talking things through with my rep and their editorial team. You may want to try opening a fast track account just so you can speak to a rep.
Be warned, this is Yahoo and they are extremely disorganized. You will probably have to face massive bureaucracy and fight the red tape like you never did before. If you can keep your frustrations under control, you will have your way, especially if your requests are legit and you fully comply with their TOS.
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