Quote:
Originally posted by RichCashOmar
First of all let me just say about our support being a hassle, i believe that that is exagerated i don't think we have ever been more than a day without adressing an issue for anyone .
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Acknowledging that we were asking for assistance, yes you were fast.
Actually assisting took over a week, then it got passed from hand to hand. Finally we were told the actual creator would have to look at the problem.
You say you tested 10 zips, but your email to us says you only tested 5 zips.
Even 10 zips is peanuts, we have over 100,000 images bought this week alone, at 10 a time it will take months to process.
Your help link also delivers a PARSE ERROR.
Again with your comment about 3000 members only shows that CURRENTLY your product is meant for smaller sized sites.
I generally think you have a good product just needs that extra horsepower and flexibility to kick it up a few levels.
And no I am not looking for a refund, just a functional product that meets our volume.
Our programmers are already creating our own system, the purchase of AdultVideoPlanet.com has kept them quite busy so SiteDepth was bought as an interm solution to manage some galleries (some = about 5000 new ones).
I look forward to the update.