Damn what a way to start the day.
Reading that email - Ibill signed up the rebilling clients for a load card without their permission then charged their cards twice with a new descriptor. Im pretty sure when surfer signed up for "xyzpornsite" they didnt agree to Ibill reusing their info for another billing system or company name. Just like said above, people dont read all emails, and the ones that do may dismiss it as one of those scam emails like the ones from Citibank or Suntrust. Others may remember signing up for a paysite a few months back and then cancel. That website even looks a little suspect, I doubt people will embrace this.
This looks like a disaster in the making. This could really piss visa off once those calls start pouring in.
