Quote:
Originally posted by kmanrox
my 11 servers never have any problems with webair...
the negativity this week is done by haters obviously... guess webair's doing somethin' right =)
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Nor has mine, the server it's self is fine
I'm not a hater by any means..
Webair is fine except there's not much support when dealing with a network attack.
25 hours is a long time.. really.
I don't want to have to keep calling every hour to get resolution. They also won't allocate me more IPs.
My take is either they are grossly understaffed, or don't have much experience with DDoS type activities?
Granted I am not their largest customer, but surely I am not alone, they don't seem to care about a growing customer's experience with them, or maybe they can't afford to with staffing issues, I don't really have any idea and am left to speculate.
Either of these cases, are not good for me. It comes down to the fact that no one is available (to me) to fix a problem I cannot possibly fix myself and they know this, as a paying customer, I am left for dead.
Shog