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We are basically giving Ibill until the 31st to catch up on all monies owed. After that, we will probably offer our members a discount to move to a new biller, and I will go through them in CMI, one by one, and refund the month they're on and cancel their account. Yes it will take a while, but it's better than having chargebacks.
Remember, the account is in YOUR name, so as far as Visa and MC is concerned, all those chargebacks will be a black mark on you. You could face some heavy fines, or it's possible it could keep you from ever being able to process Visa or MC again, 3rd party processor or not. (At least, this is what we were told on the subject.)
So I would definitely advise against teaching surfers to chargeback. You can deny Ibill the money by refunding your surfers yourself.
Unless refunds count as a black mark too? Anybody know about that?
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