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Originally posted by shap
Hey everyone. How's it going? Pretty good here I just got back from a Miami weekend and dealing catching up. I've got my customer support crew all pissed off this morning. Here's why.
- On Friday our password management stopped working with Ibill. All username and passwords still work however they can not be modified or located in CMI. A real pain in the ass. No idea why this happened.
- Yesterday paycom.net went down and has not come back up. As a result we are unable to reach http://paycom.net/tools/tools_custinfo_fr.html
Anybody know the ip to get to that?
- ccbill is up and down so far this morning. Currently it's down for them and up for us.
I know the ccbill problems were reported. How about the other two? Anybody else having those problems as well?
The good news is this weekend was a SMOKING HOT sales weekend. Yesterday we converted at 1:360 and had an INSANELY high sales day. WOOOOHOOOO
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Shap,
Sounds like it's time to consider new billing options. If you had WTS as your check processor, at least you'd still be getting check signups while you wait for CCBill and Epoch to feed their squirrels and get their servers running again ;)