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Old 10-18-2004, 07:08 AM  
Shap
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Join Date: May 2001
Posts: 8,313
Monday Mornings...CCbill down, Paycom.net Down and ibill

Hey everyone. How's it going? Pretty good here I just got back from a Miami weekend and dealing catching up. I've got my customer support crew all pissed off this morning. Here's why.

- On Friday our password management stopped working with Ibill. All username and passwords still work however they can not be modified or located in CMI. A real pain in the ass. No idea why this happened.

- Yesterday paycom.net went down and has not come back up. As a result we are unable to reach http://paycom.net/tools/tools_custinfo_fr.html
Anybody know the ip to get to that?

- ccbill is up and down so far this morning. Currently it's down for them and up for us.


I know the ccbill problems were reported. How about the other two? Anybody else having those problems as well?

The good news is this weekend was a SMOKING HOT sales weekend. Yesterday we converted at 1:360 and had an INSANELY high sales day. WOOOOHOOOO
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