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When I told them that they had lost my business to the competition because i hadn't gotten paid, this is what Jamie at their accounting dept. replied to me:
"...I have been phoning our bank every day for the last week in order to get your wires sent to you.
However you telling us how terrible we are and how useless we are does not motivate me to assist you further. Once the bank responds to my messages I will provide them with the information required to send your wire..."
This is what I had originaly wrote:
Why is it impossible to get a simple answer from you people? You are the most terrible processors I have ever had. You have lost my business for the past 3 weeks to electracash.
I will not work with you again until I get a response.
I think she didn't really handle me properly. I'm getting my lawyer to send them a letter this week, we'll see what gives. Colin didn't even reply to my e-mails, I guess he must be married to Jamie. LOL.
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Lacoste
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