Thread: Whats CRM? In The New iBill Banner?
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Old 09-22-2004, 08:22 PM  
Fabuleux
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Join Date: May 2003
Location: The Netherlands
Posts: 2,543
Quote:
Originally posted by newbreed
Customer Relations Management
It is a process or methodology used to learn more about customers needs and behaviors in order to develop stronger relationships with them.
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