Quote:
Originally posted by scoreman
Stand In processing notice that was posted on the CMI on Thurs when FDR cut them off and until they got the TRO:
Our US processor for iBill Complete (SGS) is currently experiencing issues that are causing standin transactions. We are working with our processor to resolve the issue.
What is Stand-in?
Stand-in is a process by which transactions are initially approved (given the purchase passes our fraud scrub) due to the inability to get the proper response from the bank in a timely manner. This may result from timeout issues or system maintenance by our processor.
<it also results when your acquiring bank shuts you off. They forgot to add that>
What are the potential effects to my business?
The potential drawback of this process is temporary access for consumers because all transactions are initially approved. Once the banking network connection has been restored, the original transaction will be automatically resubmitted for approval (a maximum of 4 times in a 12 hour period). Upon receiving the proper response, the transaction information will be moved to CMI.
As an iBill client, do I have the option of disabling this feature?
Subscription accounts have the ability to disable stand-in processing. Catalog transactions, however, do not utilize stand-in processing. Please e-mail your master and sub account numbers to [email protected] if you would like this feature to be disabled.
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Awesome, I haven't made it to the 2nd link which I'm guessing is the TRO. So did they get all those transactions through that were on hold?
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