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I have had trouble with this company as well.
Actually the guy Mefo was extremely helpful in introducing me to a photographer for exclusive shots.
Then I ordered some gallery templates from heaventemplates.
This time I talked to someone else. I got the first batch of galleries ok but there was some confusion and they didnt do them the way I wanted so instead of arguing I just ordered more. I paid in full upfront. Months went by, no communication, harrasement when ever I did talk to them, and I never got my templates. I had to threaten jkfc to get my money back. I finally got it back but it was such a pain, all for a hundred bucks.
I dont know what their deal is but something weird is going on, as for the Mefo guy, he wasnt involved in any of that and the first time I spoke with him he was very helpful. I ended up not buying their content cause I wanted custom shoots and he pointed me to the photographer.
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