The final observation by Mark leaves me little hope to get my site back up.
"Ok, I just plead the case but I was told that since there is no way that we can be compliant with the legal recourse of the situation other than to discontinue the hosting that the decision cannot be changed. "
So they never heard anything from me and the decision cant be changed, should I bother explaining? Yeah, sure let's send them a nice mail, I'm sure they can understand. So I start explaining...
[email protected]
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My account tits-club.com was canceled yesterday without warning. All my sites are offline and I never got a warning to fix whatever needed to be fixed or a message saying my account was canceled and I should be looking for another host. Whatever I had done wrong, this is no way to do business. I?m hosting some of my sites with you for over one year, I upgraded my account during that time.
I was told there was a copyright complaint back in July. I never got it. I understand a mail was sent to me, but I never got it, I never replied to it, I never removed anything from the site because of it. However the complaint was not complete and you decided to keep the site online. I had nothing to do with that, it was your decision. At the same time, the sponsor I was promoting got the same complaint and asked me to remove the link, so I did. The only material left was a banner without a link to any video or website.
And now you get another complaint, this time it?s complete, and you cancel my account and take down all my sites without warning, because ?I was warned before and I put the copyrighted material online again?. That would be fair, but I never got the first warning, I never took the site down, and I never put it back up. I ignored the whole process until yesterday. I don?t care if you cancel that domain, even without a warning, and I understand you have to take it down. But I cant accept you take down all my sites with it.
You say you canceled me because you cant risk I?ll do it again, as I did before. Again, I never got the first email, I don?t intend to put that content online again, I have no reason to do it. I removed the link, I would have removed everything if I was asked to. What I need to be online, is my original domain. I?ve been using it to submit galleries for over one year. I don?t have everything backed up, so I cant just move it to another server. I have trades dying, galleries not showing, partner accounts in risk, and a lot of work ahead of me If I have to move it.
Please allow me to keep the hosting account and at least put my domain tits-club.com back up as soon as possible. Whatever your final decision may be, I expect a quick reply so I can get my site online one way or the other.
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To be continued....