Customer Cancellations with CCBill

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  • Centurion
    Confirmed User
    • Dec 2002
    • 6033
    #1

    Customer Cancellations with CCBill

    I'm rather stunned at how high the customer cancellations have been with CCBill in the last 2 weeks.

    Someone asked if CCBill had sent out the old "Do you want to cancel" email to the clients, and CCBill said no.

    So I know people get their credit card bills about this time of the year for Xmas..but that usually results in people either getting declined with they sign up, or not re-newing. I've never seen it this high ever for customer cancellations.

    Today in the first news batch I got from CCBill when I logged on for the first time, over 60% of the "info" were customer cancellations. Am I the only person experiencing this phenom or have my customers suddenly just started hating my sites?
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    • DutchTeenCash
      I like Dutch Girls
      • Feb 2003
      • 21684
      #2
      dont think its higher maybe you changed something bout your sites ? a lot of things can influence that, before xmas and after xmas, new year (everyone looking in their wallets thinking omg where did my $$$ go hehe) anyhow no... some sites have a higher can rate then others most of our members stay at least 3 months...

      ICQ 16 91 547 - SKYPE dutchteencash
      bob AT dutchteencash DOT com
      ... did you see our newest Sweet Natural Girl Priscilla (18)?

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        • xxxdesign-net
          My hips don't lie
          • Nov 2002
          • 10129
          #3
          higher here also...

            Comment

            • SleazyDream
              I'm here for SPORT
              • Jul 2001
              • 41470
              #4
              the fact that you havn't done an update to your members section in months has nothing to do with it though right?

              This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog!

              Now read without the word dog.

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                • pornjudge
                  So Fucking Banned
                  • Jun 2002
                  • 2214
                  #5
                  Originally posted by Centurion
                  I'm rather stunned at how high the customer cancellations have been with CCBill in the last 2 weeks.

                  Someone asked if CCBill had sent out the old "Do you want to cancel" email to the clients, and CCBill said no.

                  So I know people get their credit card bills about this time of the year for Xmas..but that usually results in people either getting declined with they sign up, or not re-newing. I've never seen it this high ever for customer cancellations.

                  Today in the first news batch I got from CCBill when I logged on for the first time, over 60% of the "info" were customer cancellations. Am I the only person experiencing this phenom or have my customers suddenly just started hating my sites?
                  Not only cancellations, fuckin sign ups also is the shits for January. I am afraid that internet porn is going down hill. You might just break even but as for making a profit.... Forget about it!
                  And with all that fuckin shavin thats going on, fuckin bastards that shave should get a good fuckin beating.
                  Last edited by pornjudge; 02-01-2004, 12:47 PM.

                    Comment

                    • Dveron
                      Confirmed User
                      • Dec 2002
                      • 2794
                      #6
                      Originally posted by pornjudge


                      Not only cancellations, fuckin sign ups also is the shits for January. I am afraid that internet porn is going down hill. You might just break even but as for making a profit.... Forget about it!
                      You serious?
                      Adult Comics Club - Updated Bi-Daily. 60% Recurring Payouts. Exclusive Comic Content.

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                        • pornjudge
                          So Fucking Banned
                          • Jun 2002
                          • 2214
                          #7
                          Originally posted by Dveron


                          You serious?
                          Yeah I'm afraid that I will look like that guy in your signature soon

                            Comment

                            • DutchTeenCash
                              I like Dutch Girls
                              • Feb 2003
                              • 21684
                              #8
                              Originally posted by SleazyDream
                              the fact that you havn't done an update to your members section in months has nothing to do with it though right?
                              hahahaha funny hope youre not right for his sake

                              ICQ 16 91 547 - SKYPE dutchteencash
                              bob AT dutchteencash DOT com
                              ... did you see our newest Sweet Natural Girl Priscilla (18)?

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                                • Centurion
                                  Confirmed User
                                  • Dec 2002
                                  • 6033
                                  #9
                                  Originally posted by SleazyDream
                                  the fact that you havn't done an update to your members section in months has nothing to do with it though right?
                                  Oh gee..you're supposed to do that?

                                    Comment

                                    • Centurion
                                      Confirmed User
                                      • Dec 2002
                                      • 6033
                                      #10
                                      Bump

                                        Comment

                                        • angelsofporn
                                          Confirmed User
                                          • Mar 2002
                                          • 3218
                                          #11
                                          ive noticed something with our ccbill signups the past two weeks..seems less are recurring from tials than normal...our update schedule is even better than normal now too...just one of those things i think...who knows
                                          We added epoch as a precautionary measure this week

                                            Comment

                                            • stocktrader23
                                              Let's do some business.
                                              • Jan 2003
                                              • 18781
                                              #12
                                              Originally posted by angelsofporn
                                              ive noticed something with our ccbill signups the past two weeks..seems less are recurring from tials than normal...our update schedule is even better than normal now too...just one of those things i think...who knows
                                              We added epoch as a precautionary measure this week
                                              How long have you processed with CCBill?


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                                                • Observing
                                                  Confirmed User
                                                  • Jan 2004
                                                  • 809
                                                  #13
                                                  This trend started 3 months ago, I mailed ccbill about it because I was seeing a dropout percentage overnight that I hadn't seen in 2 years. For 2 years retention kept going up each and every month, then suddenly dropped dramatically and stayed there.
                                                  They just told me nothing had changed at all but I find it weird that shortly after their whole setup changed and now more and more people are bringing this up.
                                                  I dunno, I doubt ccbill are going anywhere, even if epoch are gaining on them.

                                                  ICQ: 278-457-533

                                                    Comment

                                                    • JayJay
                                                      Confirmed User
                                                      • Jun 2002
                                                      • 3739
                                                      #14
                                                      Higher than Ever Here

                                                        Comment

                                                        • Anna_O
                                                          Confirmed User
                                                          • Oct 2002
                                                          • 5773
                                                          #15
                                                          *BUMPING* this... Retention is down the crapper.


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                                                            • angelsofporn
                                                              Confirmed User
                                                              • Mar 2002
                                                              • 3218
                                                              #16
                                                              Originally posted by stocktrader23


                                                              How long have you processed with CCBill?
                                                              over a year

                                                                Comment

                                                                • B_Maverick
                                                                  Confirmed User
                                                                  • Dec 2002
                                                                  • 447
                                                                  #17
                                                                  I noticed that my CCBill rebills were in the toilet for January. I know that CCBill had some problems with their new stats area so I sent them an email, asking about the low rebills.

                                                                  I basically asked them for "confirmation" that the customers who had not been rebilled had indeed cancelled.

                                                                  Their response was..."yes..they cancellled"

                                                                  That was it...nothing more. I was a bit put off...and now I trust CCBill less than ever.
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                                                                    • Observing
                                                                      Confirmed User
                                                                      • Jan 2004
                                                                      • 809
                                                                      #18
                                                                      hmmmmm more ppl stepping up here? Already quite a few who have seen their retention go to hell.

                                                                      ICQ: 278-457-533

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