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I own a small computer shop and we sell toshiba, hp, and sony as well as a few barebones brands (msi, supertalent, etc) toshiba are by far the best, we have had much fewer repairs on them better support from the manufacturer, and more bang for the buck
we have had a very high fail rate on HP, sony in the middle but sony support has been poor and they are priced very high. on the positive for HP we have had great support from them...better than toshiba even (just needed less with toshiba than HP)
we obviously dont sell dell but our repair customers have been hit or miss with them....either great machines or total crap....and even with the same model so if you feel lucky buy a dell ;) just not one of the cheap ones, support has been the same....sometimes spot on other times they've taken forever to make things right
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