Quote:
Originally posted by andrej_NDC
are you kidding?  what tools? You ever saw ccbill admin? You need one day only to check what all you can setup. Service, attention? LOL I signed-up twice with them, gave them my FTP info and got never any answer. CCbill replies within minutes...
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I will agree. The ibill tools suck, much worse than what I can see of ccbill from taking their tour. The problem with ibill is that their stats have actually gotten worse over the years. Something breaks, the CMI is off-line for a few days, and when it gets back, some feature of the CMI is down. They tell you that it is temporary, which REALLY MEANS it's permanent. I am still waiting for temporaries from three years ago to resolve themselves.
That said, I won't stop using ibill altogether, even if I switch to CCbill. In spite of alll the problems, they have always paid on time. Besides, it's already set up on the paysite I am in the process of renovating. Most likely, I'd just make ibill my secondary processor and use cascading billing.
The BIG issue for me right now is the VISA fee. I really don't think it's fair for me to have to pay them TWICE. It's the same company. Just a different processor.