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asl · 08-24-2004, 10:52 AM

Hi guys,

Just a quick story because I'm really upset about that.
2 weeks ago I started a MGP with TM3: spermpalace.com
I already had the licence ($400) and I paid a server move ($100). It went fine and had 30k uniques.

In the last days, my server began to have some problems and crashed every day. My host made a diagnosis and had to replace the motherboard. So far so good.
Once reinstalled, the server was really fast and working well except one thing: my TM3 script. I had an error seeing the stat page and the skimming wasn't working anymore.

Ok I contacted TGP Software (the maker of TM3) and asked to quick fix it as it seemed that it was a small problem. They wanted me to pay $35 but once I explaines the motherboard problem, they told me it was ok and that I shouldn't pay.

One day later, they send me a mail saying uudecode isn't installed on server. OK, I fix that and I sent them a mail back so they can do the quick fix finally (site been non working for 36 hours then).

12 hours later, I receive a mail saying that I had to pay coz it seemed the system had been reinstalled and they need to re-install TM3 ...
Funny thing is that on the same server I got ATX and it works damn good without any recompilation or reinstallation...

As a conclusion, TM3, due to their slow response and BAD support KILLED my site. I'm not against paying $35, I'm against the fact that they act like they are the kings of the world ...

I'm really happy with ATX which is by far more better than this shit of TM3 and the owner of ATX is sympathic and answers icq or mails.

If you planned to buy TM3, move along. You've been warned.

Thanks for reading and I hope you understand my point of view.

08-24-2004, 10:52 AM
asl Confirmed User Join Date: Jun 2003 Location: Belgium Posts: 444	How TM3 Killed my site Hi guys, Just a quick story because I'm really upset about that. 2 weeks ago I started a MGP with TM3: spermpalace.com I already had the licence ($400) and I paid a server move ($100). It went fine and had 30k uniques. In the last days, my server began to have some problems and crashed every day. My host made a diagnosis and had to replace the motherboard. So far so good. Once reinstalled, the server was really fast and working well except one thing: my TM3 script. I had an error seeing the stat page and the skimming wasn't working anymore. Ok I contacted TGP Software (the maker of TM3) and asked to quick fix it as it seemed that it was a small problem. They wanted me to pay $35 but once I explaines the motherboard problem, they told me it was ok and that I shouldn't pay. One day later, they send me a mail saying uudecode isn't installed on server. OK, I fix that and I sent them a mail back so they can do the quick fix finally (site been non working for 36 hours then). 12 hours later, I receive a mail saying that I had to pay coz it seemed the system had been reinstalled and they need to re-install TM3 ... Funny thing is that on the same server I got ATX and it works damn good without any recompilation or reinstallation... As a conclusion, TM3, due to their slow response and BAD support KILLED my site. I'm not against paying $35, I'm against the fact that they act like they are the kings of the world ... I'm really happy with ATX which is by far more better than this shit of TM3 and the owner of ATX is sympathic and answers icq or mails. If you planned to buy TM3, move along. You've been warned. Thanks for reading and I hope you understand my point of view. __________________ Paysite owners: Submit your site for reviewing and touch a French audience.