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DeadFidel · 08-24-2004, 12:38 AM

Curious; 1022 trial signs ups so far in August, 460 cancellation.
Reasons,
71% Satisfied customer
17% Unsatisfied with content
12% Misc., speed, only trial, and terms.

I have a fascination with these stats. How much emphasis and or attention do you pay to them, and what do you feel is a good ratio?

08-24-2004, 12:38 AM
DeadFidel Confirmed User Join Date: Jul 2003 Location: This was my wife circa 2002 Posts: 6,760	Why do surfers cancel? Curious; 1022 trial signs ups so far in August, 460 cancellation. Reasons, 71% Satisfied customer 17% Unsatisfied with content 12% Misc., speed, only trial, and terms. I have a fascination with these stats. How much emphasis and or attention do you pay to them, and what do you feel is a good ratio?