Quote:
Originally posted by Kimmykim
ROFL, that's exactly what the sigh was for. I'd answered your question almost verbatim above, yet rather than reading it or quoting particular points from my post back, you chose to slam me and ask the same question again.
I don't really care whether you've got any money or not, btw.
It's unfortunate that this sort of nonsense goes on here, but so be it.
I've said it before, I'll say it once again. ePassporte is not for everyone. Nor is Bank of America. Nor is Paypal. Nor is whole milk. The percentage of people that are truly unhappy with ePassporte who use it honestly is less than .5% I'd be happy to wager.
With that being said, please continue to slam me, however if you are going to do so, please come up with something original and witty, it makes the time go by so much faster.
Perhaps you, and a few other people on this board, don't recall my formerly sterling personality when handling things like this. Perhaps we can ask a few old timers for their input.
|
First of all, I am not "slamming" you. I am simply stating the truth. You are being rude and arrogant to the very people who provide the business revenue that pays your salary. And I certainly have no desire to "come up with something original and witty." I'm a business person, not a comedian. If you want someone to entertain you, do it on your own time. I'm here to conduct business, not to make your time go by faster.
As for your "formerly sterling personality", perhaps a few select people see you in a different light, but having witnessed your behavior over the past several years (although admittedly having no PERSONAL contact with you), I certainly see you exactly as you've been acting throughout this entire situation... unprofessional and incredibly rude. I don't know just how far back I'd have to go to see a glimmer of your "sterling personality", but having witnessed your behavior when you were working with CCBill, I can see that the sterling part of your personality was already tarnished a number of years ago. Perhaps a dose of silver polish in the form of some customer service classes is in order, however that's your employer's business to deal with, not mine. It IS, however, my choice who to do business with.
In addition, I don't care HOW many times you're asked the same question in one day. Even if it is by the same person. And I don't care if you have to tell the same person the same thing 500 times. Your job is to help customers and potential customers in a polite and professional manner. That's your job and what you're paid to do, is it not? If this is not in your job description, then perhaps you should stay out of it and keep your mouth shut, as you've certainly done NOTHING to help the situation. In fact, you've directly lost ePassporte some business already.
A little professional courtesy goes a LONG way. And calling people names and insinuating they are stupid, no matter what they ask, or how many times, is the absolute antithesis of what a good customer service rep should convey when dealing with customers, especially in a public forum!