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I had a pretty piss poor experince with them too. I couldn't contact them by email and my credit card was having issues. Like you say they only let you buy one set at a time and so you have to keep entering in the credit card # but when I went to buy the second set I get a message saying that they can't process my card because it has already been processed for that day and I have to wait until another day. so I was only able to buy one set a day. . . pretty lame.
any email I sent to them bounced as well
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