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Jettis When Do You Plan On Refunding?
When do you plan on refunding your clients the $750.00 registration fee?
What am I talking about?
I'm referring to companies like ours who signed up with you and never processed a transaction before you were aquired by Paycom.
We were adding you to our cascade of processors and just as we completed the implementation, poof you were aquired.
Paycom is our primary and has been for a couple years.
I have made numerous calls only to receive a busy signal.
Are you telling me, that this aquisition by Paycom was news to you as you were accepting the $750.00 from companies signing up with you in June.
Common sense would tell me this aquisition was in the works for at least the last 6 months.
I would also think that there would have been a provision that states any company that is already processing with Paycom and signed up with Jettis as a secondary processor from "x" date would be entitiled to a refund for their Visa registration fee that they paid Jettis.
It isn't just about the $750.00, it is about the time and money I had to pay my staff to implement your processor only to scrap it 36 hours after they were done.
I think an answer is in order.
I can be reached at the office M-F from 8:00 AM - 7:00 PM PST
858-587-9000 Ext. 104
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