Apologies to Lensman for using his board as a "news service" but since there have been people asking, I wanted to answer questions here....
To recap, NationalNet has acquired Mach10 Hosting. All Mach10 clients are now NatNet clients and will be welcomed to our family with open arms.
In the middle of the night last night all of the servers were gracefully shut down, unracked, loaded onto a private cargo jet, flown from Austin Texas to Atlanta, Georgia and are being unloaded as we speak. During the move all of the DNS and Routing processes were implemented into the NatNet network so that when the servers are booted they will be live and answering requests. While one crew is unloading the hardware, another crew is racking the servers. Once they are racked then they will be brought back up just as gracefully as they were brought down. This is a tedious process, but one that is necessary to insure that data is not lost in a hardware panic.
Our entire staff of Tech Support people are on site and working to get these servers up and running as quickly as possible. I wish I could tell you exactly what time to expect them to be live, but at this point it would just be a guess. Just suffice to say that we are well into the downhill side of this move. I am looking forward to these servers being live very, very soon.
I will try to post on this board as the process unfolds, but I will be more concentrating on cracking my whip on my System Administrators
For all new NatNet clients, we appreciate your not tying up our System Admins with phone calls asking when the servers will be back up....rest assured that we are working hard....however, if you feel like there is a need to call us we are here and available to you 24x7x365 at 1.877.471.9075 (Internationally at +1.770.471.9075)
Thanks for your time and my apologies for taking up the board with this.
--T
Tony Morgan
President
NationalNet, Inc.
To recap, NationalNet has acquired Mach10 Hosting. All Mach10 clients are now NatNet clients and will be welcomed to our family with open arms.
In the middle of the night last night all of the servers were gracefully shut down, unracked, loaded onto a private cargo jet, flown from Austin Texas to Atlanta, Georgia and are being unloaded as we speak. During the move all of the DNS and Routing processes were implemented into the NatNet network so that when the servers are booted they will be live and answering requests. While one crew is unloading the hardware, another crew is racking the servers. Once they are racked then they will be brought back up just as gracefully as they were brought down. This is a tedious process, but one that is necessary to insure that data is not lost in a hardware panic.
Our entire staff of Tech Support people are on site and working to get these servers up and running as quickly as possible. I wish I could tell you exactly what time to expect them to be live, but at this point it would just be a guess. Just suffice to say that we are well into the downhill side of this move. I am looking forward to these servers being live very, very soon.
I will try to post on this board as the process unfolds, but I will be more concentrating on cracking my whip on my System Administrators
For all new NatNet clients, we appreciate your not tying up our System Admins with phone calls asking when the servers will be back up....rest assured that we are working hard....however, if you feel like there is a need to call us we are here and available to you 24x7x365 at 1.877.471.9075 (Internationally at +1.770.471.9075)
Thanks for your time and my apologies for taking up the board with this.
--T
Tony Morgan
President
NationalNet, Inc.
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