KK I would never post before tending to members. The members' problems were rectified long before the post. To make sure this doesn't happen again we removed Jettis from our Join option (this was also done before we posted here). Our members come before everything. Anybody who has dealt with us knows that. Our 0.20% Chargeback rate confirms that.
MikeHawk I agree with a few of your points.
I agree the Jettis reserves are a problem. It has had us worried for well over a year. I've had multiple phone conversations with jettis regarding our reserves and they all led to nothing. Not one dime. I think it was obvious to anyone using Jettis that the day they would no longer be a 3rd party processor was around the corner.
I also agree that Jettis did not look after all their clients equally. I'm sure they took good care of the Nasty Dollars crew, but when it came to other clients like us and yourself we were pretty much ignored at shows. I remember Sleazy introducing me to Ken Lawson last year. He introduce me as a webmaster that processes with Jettis. Ken's response? "Thanks for making me money. " He laughed and walked off. He acted like a real prick. And all those around me couldn't believe it. We've been phasing Jettis out since that day. So thanks to that meeting this move doesn't hurt us one bit. Thanks Ken .
I must disagree about Jennifer. She always came through for us. I guess we got lucky.
I'm looking forwarding to doing more business with Ccbill now. And of course our primary processor (Ibill) has been rocking all year long. They've taken amazing care of us and been very close to problem free. Ibill has really rebounded from their rough times and as a result helping our business have record month after record month. Thanks Ibill and Thanks Kevin Cunningham (Our Rocking Ibill Rep).
