Server Provider stop ignoring your customers!

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  • zentz
    Confirmed User
    • Nov 2003
    • 8062
    #1

    Server Provider stop ignoring your customers!

    Our account has been suspended the whole day and you go away on ICQ every time we send mesages?

    Reply on ICQ asap and lets get this sorted out, we would like to know why our account got suspended for overusage if we agreed that we will be paying for overage.
    Programs that owe me money ---- Epassporte.com ~ $2700 | Protraffic.com ~ $2600 | XonDemand.com ~ $3000

    Email: [email protected]
    Tags: None
    • SpeakEasy
      Confirmed User
      • Sep 2002
      • 2681
      #2
      Zentz, that sounds pretty rough man. Did you ever get it resolved?
      Check Your Internet Speed;
      http://www.speakeasy.net/speedtest/

        Comment

        • zentz
          Confirmed User
          • Nov 2003
          • 8062
          #3
          Originally posted by SpeakEasy
          Zentz, that sounds pretty rough man. Did you ever get it resolved?
          nope, still waiting for an answer :$
          Programs that owe me money ---- Epassporte.com ~ $2700 | Protraffic.com ~ $2600 | XonDemand.com ~ $3000

          Email: [email protected]

            Comment

            • SpeakEasy
              Confirmed User
              • Sep 2002
              • 2681
              #4
              Originally posted by zentz
              nope, still waiting for an answer :$
              Damm that sucks Best of luck getting them to fix you up.
              Check Your Internet Speed;
              http://www.speakeasy.net/speedtest/

                Comment

                • fris
                  I have to go potty
                  • Aug 2002
                  • 55730
                  #5
                  threatn to get on a airplane kick open the datacenter door do a double round house in there face and tell them to fix it or you will be the next williams
                  Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.

                  My Latest Theme

                    Comment

                    • wyldblyss
                      Confirmed User
                      • Nov 2003
                      • 5779
                      #6
                      Originally posted by zentz
                      Our account has been suspended the whole day and you go away on ICQ every time we send mesages?

                      Reply on ICQ asap and lets get this sorted out, we would like to know why our account got suspended for overusage if we agreed that we will be paying for overage.
                      I would be switching hosts if I was in your position. I simply can't tolerate companies that do not reply to me promptly.

                        Comment

                        • harvey
                          Confirmed User
                          • Jul 2001
                          • 9266
                          #7
                          Originally posted by wyldblyss
                          I would be switching hosts if I was in your position. I simply can't tolerate companies that do not reply to me promptly.
                          yeah. you'll see how fast they answer
                          This post is endorsed by CIA, KGB, MI6, the Mafia, Illuminati, Kim Jong Il, Worldwide Ninjas Association, Klingon Empire and lolcats. Don't mess around with it, just accept it and embrace the truth

                            Comment

                            • Sami
                              Confirmed User
                              • Mar 2004
                              • 2047
                              #8
                              Our tech support contacted your partner the min they ICQed.


                              Now,
                              the problem was from the control panel suspending your account ones the bandwidth had reached its limit.

                              There were 2 warning emails sent out one at 85% of your usage and another at 95% to upgrade your plan.


                              However, your account has been taken off that mode and that problem will not occur again.

                              And we will be giving you a free month of hosting for the Control panel mess up.

                              Regards:
                              Sami H.
                              ServerProvider.Com

                              ServerProvider.com


                              ICQ#: 311-848-143

                                Comment

                                • Strife
                                  Confirmed User
                                  • Aug 2001
                                  • 4534
                                  #9
                                  Originally posted by Sami
                                  Our tech support contacted your partner the min they ICQed.


                                  Now,
                                  the problem was from the control panel suspending your account ones the bandwidth had reached its limit.

                                  There were 2 warning emails sent out one at 85% of your usage and another at 95% to upgrade your plan.


                                  However, your account has been taken off that mode and that problem will not occur again.

                                  And we will be giving you a free month of hosting for the Control panel mess up.

                                  Regards:
                                  Sami H.
                                  ServerProvider.Com
                                  How's that for customer support
                                  Buy & Sell Ads on The Most Sexy Advertising Network on the Planet

                                    Comment

                                    • xclusive
                                      Too lazy to set a custom title
                                      • Apr 2004
                                      • 35218
                                      #10
                                      Wow i'm impressed that's a way to please your customers...

                                      I support MediumPimpin.com / Shemp's Outlawtgp.com /


                                        Comment

                                        • Jace
                                          FBOP Class Of 2013
                                          • Jan 2004
                                          • 35562
                                          #11
                                          very nicely handled

                                          but shit, i have a plan that includes a certain usage a month, and if I go over they don't shut me off (they just charge my overage)...that woud suck to be shut off

                                            Comment

                                            • Doctor Dre
                                              Too lazy to set a custom title
                                              • Jan 2001
                                              • 51692
                                              #12
                                              Good come back but ... why did you close his account ? I mean on a huge trading tgp that can be 2 - 3 months of work lost in a day or two ...
                                              Originally posted by rayadp05
                                              I rebooted, deleted temp files, history, cookies and everything...still cannot view the news clip. All I see is that fucking gay ass music video from "Rick Roll". Anyone else have a different link to the news clip?

                                                Comment

                                                • AWC
                                                  Confirmed User
                                                  • Aug 2001
                                                  • 1223
                                                  #13
                                                  welcome to cPanel

                                                    Comment

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