Quote:
Originally posted by zentz
Our account has been suspended the whole day and you go away on ICQ every time we send mesages?
Reply on ICQ asap and lets get this sorted out, we would like to know why our account got suspended for overusage if we agreed that we will be paying for overage. 
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I would be switching hosts if I was in your position. I simply can't tolerate companies that do not reply to me promptly.