Ikobo has the worst fucking customer support in the universe.

Looks like someone is having trouble getting paid by a shitty no name company, that's why no one here uses them. Get a CC Bill account.

why dont you get fucking bent?
k sweety?


why dont you get a SITE, then some employees THEN you can fucking give advice.

so fuck off im not in the mood for you.

Listen cocksmoker I'm just telling you that they are a shitty company, I didn't say anything about you.

but you spent all week recommending ikobo

yeah well i changed my mind the first fucking time i had an issue i needed support with

they are bunch of fucking incompetent idiots

and look pimp, sorry i snapped at you im just VERY fucking angry right now and you were the first available target

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i feel better now

update:


so this is what happened:

i have SEVERAL hundred dollars of pending transactions thatve been sitting in my ikobo account for a fucking week. for some reason they are not releasing them for withdrawal.

i have done the following things with the following results:


emailed them via their helpdesk 3 times, no response.

went into their chat 2 days ago and was told id be contacted. i havent been.

called yesterday am and was told id get a call from accounting shortly. dint happen.

emailed support directly once, no response, not even an auto responder.

called back twice in the pm only to be told by the automated system that all reps were busy and the voicemail box was full, then was hung up on. this after spending around 20 minutes on hold both times.

i havent been able to get into the support chat since that first time, busy.

called back this morning to find out that OVERNIGHT they have changed their customer support hours, they no longer provide any on saturday.

still no chat

still no money


and im fucking livid






yes i KNOW i spoke highly of them at one point. but this is fucking absurd.

Ikobo has grown too big too fast and now their customer support/service sucks. It takes weeks and/or months to get a response from them. Although after months it is quite possible you will not get a response at all. They have hidden fees too. Eg: a customer signsup in error/duplicates a purchase. Or you do not wish to accept a payment from someone for whatever reason. You have to pay them the processing fees and $0.95 to cancel the duplicate/undesired order.

They do not advise you of chargebacks. They just take the money out of your account. although you may get a notice telling you that you initiated a refund. It took a week to get them explain what the fuck happened.

They announced a lower fee (2.99%) becomes effective January 1, 2004. Yet they are still charging us 3.99%. Calling them is waste of time. You never get anyone on the phone and they do not return calls.

It used to take them 24 hours or less to deposit/release funds collected on our behalf. Now it takes them a minimum 72 hours days to release our money collected.

I have written them with all these concerns. Yet nothing changes for the better and they do not respond. They continue on as if we the customers will keep silent about their progressive deterioration.

We've been using Ikobo for eight [8] months. Bottomline stay away from Ikobo!

they also have bad grammer all over their site .....