WEll it looks like a copy and paste reply to me. A few weeks ago i spoke to Marc about your google situation (yes in panama).
Then again, google is a weird bitch to control. I have a few k keywords ranked #1-#5 .. example "sex videos".
Sometimes my sites completly disappear from google, then a few weeks later i'm back on #1-#5. This freaks me out but i'm used to it now.
check
http://www.google.com/search?sourcei...8&q=sex+videos
#4 is mine ... (yes it sucks, you know why
I remember i sent an email to google support as well, and i got this reply:
1) a technical glitch on our side which caused us to 'miss' your site; we crawl over 2 billion pages every few weeks; hiccups will happen. Google is a free service; as such, there is no guarantee that any site will appear in our index.
2) Your site was unreachable when we tried to crawl it; it was down for maintenance, or the server crashed. You can check your server logs to see if you had any down time in the past four to six weeks.
3) Your content changed significantly as did links pointing to your page and you no longer have page rank or your page had low page rank to begin with and a small change caused you to be dropped.
Despite the frustration this may cause you, we are not able to 'fix' it.
It is likely that your page will reappear when we update our index again in a few weeks.
Talk to ya soon,
B.