Quote:
Originally posted by egonetworks
They didn't do their job. I am not satisfied with the customer service aspect of the trip. Getting their safe? Fine - great. Getting their 7 hours late on the way their? Not a problem, I left a day early for a reason. Getting home a full day late? Sure, fine, ruined my weekend - but whatever. But disregarding my compensation just because I flew first class? Retarded and deserving of losing the rest of my business.
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filing a compliant doesnt hurt... the last time i heard a friend of mine was delayed for 5 hours flight, he was given a first class hotel to spend the night and he was even given free open ticket (round trip) to any point to the US.